5th Floor, 600 Xinshiji Boulevard, Pudong, Shanghai 200120
The People‘s Republic of China
Tel： （021） 5000000 Fax： （021） 5000001
24 November 200#
Miss. Liao Wen
Ganjiang Potteries Ltd.
Shanghai Representative Office
444 Jingling Road #202
Dear Miss Liao：
I am sending the claims form you requested in your fax of 23 November 199- and we will consider the matter once we have full details.
I think I ought to point out that this is the fourth time you have claimed on a shipment. Thought I appreciate that your products are fragile, and that in each case the goods have been shipped clean, it would be in your interest to consider new methods of packing. I agree that the claims have been comparatively small, but in future you will have to ask your customers to hold consignments for our inspection to determine the cause of damage. I should also mention that further claims affect your premium when the policy is renewed.
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